Relax Reed Diffuser 200ml

200ml Reed Diffuser in glass vessel 

 

Fragrance: Thyme and Bergamot 

At Dream Cleaning Co., we want you to love your purchase. If you’re not completely satisfied, we offer the following return and exchange options:

1. Change of Mind Exchanges

• Eligibility: You may exchange your product for a different item within 30 days of purchase, provided the product is unused, unopened, and in its original packaging.
• Process: Contact our customer service team at admin@dreamcleaningco.com.au to initiate the exchange and receive further instructions.
• Shipping Costs: Customers are responsible for any shipping costs associated with change-of-mind exchanges.

2. Faulty Products

• Eligibility: If your product is defective or faulty, you are entitled to a full refund or replacement, including shipping costs.
• Timeframe: Please notify us within 30 days of receiving the product to process your claim.
• Process: Contact our customer service team at admin@dreamcleaningco.com.au with your order details, a description of the issue, and photos of the fault.

3. Refund Process

• Approved refunds will be processed within 7 business days after receiving the returned product or confirming the fault. Refunds will be issued to your original payment method.

Terms and Conditions

• Products must be purchased directly from Dream Cleaning Co.
• Items damaged due to misuse or general wear and tear are not eligible for exchange or refund.

For any questions or to start a return or exchange, please contact us at admin@dreamcleaningco.com.au. We’re here to help!